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Introduction to Supervision & Management - First Management Role


1 Day

Who should attend?

The course is aimed specifically at recently appointed managers, supervisors, team leaders or those who have had little or no management development training.


By the end of the programme, delegates will have:

• Explored the role and responsibilities of a supervisor/manager

• Determined their strengths and areas for development as a supervisor

• Identified their preferred management and leadership style and how to adapt

• Developed effective communication skills

• Explored tools and techniques to manage priorities for themselves and their team.

• Examined the key components of performance management.

• Identified the keys to motivating their team and developing teamwork.


Subjects to be covered:

• Role & responsibilities of a supervisor

• An introduction to management & leadership Effective and assertive communication Motivating staff

• Personal & team organisation Delegation, standards and target setting

• Developing teamwork and resolving conflict

• Making effective decisions, and problem-solving techniques


How this course maps to the IQ Skills Wheel

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Number of delegates

minimum 4, maximum 12

Duration and Delivery Options

1 day

The training day will be highly participative involving a mix of practical activities, syndicate working and group discussions.

Contact Details

Contact details: For further details or to make a booking, contact the team on 0115 983 6580 or email: enquiries@mpskills.co.uk