Essential Skills for Weighbridge Operators

SHE

WO01

This course is ideal for employees who work in a customer facing role including and involving weighbridge duties and partial or full involvement with site activities.

This course aims to provide delegates with a good foundation in safety knowledge including understanding the requirements for controlling vehicle and visitor safety. There are many core skills embedded throughout the course on how to deal effectively with customers, communication, service and learning to deal with conflict.

The course introduces key safety principles, highlights the importance of incident reporting, and promotes site safety awareness for all, including visitors and vehicles. It also focuses on effective communication, conflict resolution, building strong relationships, and delivering excellent customer service to benefit both individuals and the business.

1 day